Is an AOG desk always more expensive?

Name: Eliteport Delegators
Address: ON, CA
Telephone: +1 (437) 523-7771

Per shipment, usually. Against the cost of an additional day of aircraft downtime, almost never. The comparison worth running is total cost of delay, not freight cost.

Comparison

AOG Desk vs Standard Courier

A courier moves a parcel between two addresses. An AOG desk manages a deadline across multiple parties. Both can deliver the part; only one is accountable for the outcome when the plan changes.

AOG Desk vs Standard Courier comparison table
Factor	Coordinated AOG desk	Standard courier
Intake	Tail number, station, cut-off, escalation contacts, DG status	Addresses, weight and service level
Mode selection	Compared against the committed arrival time across air and ground options	Fixed to the purchased service level
Terminal recovery	Coordinated as part of one file	Generally out of scope
Visibility	Timestamped milestones to named stakeholders with exception escalation	Self-serve tracking number
When plans break	Revised plan issued with alternatives	Status updated; recovery is yours to arrange
Cost profile	Priced to the mission	Priced to the tariff

Which one you actually want

Use a standard courier for routine, non-grounding shipments where a missed day is absorbable.

Use a coordinated desk when an aircraft, production line or clinical service is stopped and the cost of the delay dwarfs the cost of the freight.

Questions we get on this

Is an AOG desk always more expensive?: Per shipment, usually. Against the cost of an additional day of aircraft downtime, almost never. The comparison worth running is total cost of delay, not freight cost.

Have a shipment that cannot wait?

Send the mission details and a coordinator will respond with a plan, constraints and the reference number for your file.

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